I had something entirely different I was going to write about this morning. Then I received a text from a client with an adorable photo of her cat. It was a delightful surprise and, with her permission, I posted it to all of our PetProductDelivery.com social media pages. When something makes you smile you should spread the love around, right?
However, what I realized today is that back when I was pet grooming everyday (prior to COVID lockdowns) I was able to spend literally hours upon hours in the company of individual pet parents and their fur-kids. We looked into each others eyes, shared stories and laughed at jokes. I do still teach some folks to groom their own pets (Learn 2 Groom), but without those regular groom meetings where I am the one performing the services, things are different. Not bad...just different. When we make home visits for Small Animal Pet Sitting, we definitely form a strong bond with the pets we care for, but the pet parents are naturally not home. When we deliver products, we might see your happy faces for a moment. But, then again, we might not. With that said, we are having a blast meeting fur-families at dog shows, cat shows, local markets and in neighborhood communities. Though our face-to-face interactions are brief, they are often times meaningful. So, things are different than they were. And, that's okay.
But, here's the thing, and I hope this doesn't come off as kind of sappy, but...Your happiness matters to me. And, since we rarely see each other in person now that I am no longer grooming full time, I don't always get to experience those spontaneous moments of joy between pets and their people.
I'm going to share the photo (see below) that allowed reflection on all of this. And, if you don't mind, at the end of this post, I'm going to make a small request. Here goes...
When his Mom sent the photo she wrote, "Willy loves his new pet tent," and it made my whole day. This may sound silly, but making pets and their people happy is what gets me excited about owning a pet business. It puts a smile on my face to know that, in some small way, I can bring joy to others.
So, here's my request: Let us know when you are happy with our products and/or services. Let us know when you are unhappy, too. We'll work hard to make things better. And, if you have a photo of your pet enjoying a product or just having a good time, share that with us.
We may not see each other in person as much as we did back in the day before COVID lockdowns, but you are all still a BIG part of my heart. YOU and your pets are important. To have that connection with our PetProductDelivery.com family is a great blessing.
Sending much Love and Deepest Gratitude to one and all!
Sandy Stutz - owner
PetProductDelivery.com